Problem
Define the real customer problem.
Test before you overbuild
Go deeper into the customer, market, competition, offer and first version before committing serious time or money.
The question this answers
Know what the idea needs to prove and how to prove it.
Best for
What you get
Bounded research and preparation between sessions, with no unlimited access or revisions.
Session 1
Define the real customer problem.
Primary customer, user and potential early adopter.
When and why does the problem occur?
What do they do today?
What happens without this business?
Direct, indirect, alternative behaviour and doing nothing.
What must be proven?
What needs understanding before Session 2?
Between sessions
Approximately 5 to 10 useful competitors or alternatives where appropriate.
Session 2
Who should be tested first?
What outcome are we offering?
What does the customer actually receive?
Why choose this over alternatives?
What price or range deserves testing?
What is the smallest credible first version?
What real-world validation should happen?
Where are the first realistic users or buyers?
Continue, change or stop?
Real-world validation
The right experiment depends on the idea. It does not automatically require an app, a full website, a logo or incorporation.
PROBLEM
CUSTOMER / EARLY ADOPTER
CUSTOMER BEHAVIOUR
COMPETITOR MAP
MARKET SIGNALS
CUSTOMER LANGUAGE
VALUE PROPOSITION
OFFER DIRECTION
Tangible output
Approximately 8 to 12 useful pages or screens where appropriate.
You should leave knowing
DEV Idea Validation
15 minutes to understand what you are working through and whether DEV can actually help.